Privacy Policy — Equity Concrete Const LLC

This Privacy Policy describes how Equity Concrete Const LLC ("Company," "we," "us," or "our"), located at 2534 E Yermo Ave, Salt Lake City, UT 84109, collects, uses, and shares information about you when you visit our website at equity-concrete-const.com or interact with us, including through any SMS or text message communications.

By using our website or submitting your information to us, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our website or submit your personal information.

1. Information We Collect

We collect information you provide directly to us, including:

Contact Information: Name, email address, phone number, and mailing address when you complete a contact or quote request form.
Project Details: Information about your construction project, including scope, location, timeline, and requirements you provide in form submissions.
Communications: Records of correspondence when you contact us by email, web form, or other means.
SMS Consent: If you opt in to receive SMS communications, we collect your phone number and your explicit consent status.

We may also automatically collect certain technical information when you visit our website, including:

IP address and browser type
Pages visited and time spent on the site
Referring URLs
Device and operating system information

2. How We Use Your Information

We use the information we collect to:

Respond to your project inquiries and provide free quotes
Schedule on-site consultations and follow up on project discussions
Send you marketing and promotional SMS/MMS messages if you have opted in
Improve our website and customer communications
Comply with applicable laws and regulations
Protect against fraudulent or unlawful activity

3. SMS & Text Message Communications

If you provide your phone number and expressly opt in to SMS communications through our contact form, Equity Concrete Const LLC may send you recurring marketing and promotional SMS/MMS messages using an automated telephone dialing system (ATDS). These messages may include offers, updates, and information about our concrete construction services.

Message Frequency: Message frequency varies. You may receive up to 4 messages per month.

Message and data rates may apply. Standard messaging and data rates from your carrier may apply to all messages sent and received.

Opt-Out: Reply STOP to opt out at any time. After you send STOP, we will send you a one-time confirmation message and will not send further SMS messages unless you re-enroll.

Help: Reply HELP for assistance or contact us at randon@equity-concrete-const.com.

Consent is NOT a condition of purchase. You are not required to consent to SMS communications to receive services, request a quote, or purchase any service from Equity Concrete Const LLC.

SMS Data Sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Your phone number and SMS consent information will only be used by Equity Concrete Const LLC for the purposes described in this Privacy Policy.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. SMS opt-in data is treated as strictly confidential and is not disclosed, sold, or transferred to any outside parties.

Supported carriers are not liable for delayed or undelivered messages. Message delivery depends on your carrier and device capabilities.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

Service Providers: We may engage trusted third-party vendors to assist with website hosting, email delivery, or business operations. These vendors are contractually bound to protect your information and may only use it to perform services for us.
Legal Requirements: We may disclose your information if required to do so by law, court order, or in response to valid requests by public authorities.
Business Transfers: If Equity Concrete Const LLC is acquired, merged, or undergoes a similar transaction, your information may be transferred as part of that transaction.
Protection of Rights: We may disclose your information to protect the rights, property, or safety of our company, customers, or others.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. SMS opt-in records and consent data are retained to demonstrate compliance with applicable telecommunications regulations.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Your Rights & Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request that we correct inaccurate or incomplete information.
Deletion: Request that we delete your personal information, subject to certain exceptions.
Opt-Out of SMS: Reply STOP to any SMS message we send, or contact us directly to be removed from our messaging list.
Opt-Out of Marketing Emails: Unsubscribe via the link in any marketing email or contact us directly.

To exercise any of these rights, contact us at: randon@equity-concrete-const.com

8. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete it.

9. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their privacy policies before submitting any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our website or services after any update constitutes your acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Equity Concrete Const LLC
2534 E Yermo Ave
Salt Lake City, UT 84109
Email: randon@equity-concrete-const.com